We have sent you an email with the Key Reference. You can find it on the email you provided while booking.
It is mandatory for everyone over 14 years old.
You must select the nationality.
The App asks for a picture of your Passport. If you use your ID card, take a picture of the front side of your ID card, as well as for the back side.
Take a selfie and sign.
After accepting the permissions requested by the app, you will see this screen where you can find the address of your accommodation, the number and the dates of your reservation. By pressing OPEN, you will be able to see the buttons to open each door.
In this tab of the app, you can see the details of your reservation, as well as the access codes, so you can enter the accommodation without using your smartphone. Although we recommend you always have the smartphone battery.
At the bottom of the aforementioned screen, you can see the services and features of your accommodation. By pressing the icons, you will be able to see detailed information, such as the WiFi password.
